FAQs

August 10, 2016

DUE TO THE CURRENT HIGH DEMAND some orders may take a couple of days longer to arrive than our usual advertised delivery timeframes. As such, please place all postal orders by FRIDAY 11th DECEMBER to guarantee delivery in time for Christmas. We will do our best to pack and dispatch orders placed after that date as quickly as possible, however we cannot guarantee that these will arrive before Christmas.

How long do the chocolates last?
The majority of the chocolates have a minimum shelf life of three months. Many have best before dates that last a lot longer than that.

Should I store chocolates in the fridge?
Not really, no. Unfortunately the chocolate will come out of the fridge and then have a white bloom on the surface, which will ruin the appearance of the chocolate. A cool, dark corner of the house is perfect, away from radiators, direct sunlight, pets, small children, etc!!

Competition and Offer Terms & Conditions
Basket discount deals from the online store are discounted from the total value of the products purchased, excluding post & packaging (unless otherwise specifically stated).

Winners of competitions run on social media platforms will be announced on the same social media platform as the competition was run on. Winners will have 7 days from which to contact Chocolate Fayre (either by private message on the social media platform or by email to info@chocolatefayre.co.uk) to claim their prize. After this time, the prize is forfeit.