August 10, 2016

Christmas orders can be placed up until Monday 11th December (standard delivery) or Thursday 14th December (1st class delivery). Thereafter, we will still pack and dispatch all orders received, however we cannot garuantee that they will reach their destinations in time for Christmas.

The following are our standard postage and packaging prices for delivery within the UK. Prices are fixed regardless of the size of order and are for delivery to a single specified address:

Collection from Chocolate Fayre Shop, Barnard Castle FREE

Standard Delivery (3-5 working days) £3.50

First Class (1-2 working days) £4.50

Guaranteed Next Working Day £9.00

Guaranteed Saturday Delivery £15.00

Orders must be placed before 2pm on working days (i.e. not weekends or English public holidays) to be dispatched the same day. Otherwise they will be dispatched the next working day and arrive within the timeframes stated above from that dispatch date.

Orders which are to be collected from the Chocolate Fayre shop in person, will be available 24 hours after the order has been successfully placed. These can be collected during opening hours, which are currently Mondays to Saturdays from 10am to 5pm, and Sundays from 11am to 4pm.

Delivery is by Royal Mail, unless otherwise stated by us. If nobody is available to accept the delivery, then a calling card will be left for you to collect the chocolates from your local Royal Mail sorting office. Please note that there are no deliveries on Sundays or UK public holidays.

It is the responsibility of the customer to enter the correct billing and dispatch address and name details. In the event that an order does not reach its destination on time or at all due to an error in the dispatch address submitted with the order, Chocolate Fayre will not be held liable for any loss to the customer.

International delivery can be arranged, and a quote for this can be provided upon request.